{"id":495,"date":"2026-05-09T19:14:39","date_gmt":"2026-05-09T19:14:39","guid":{"rendered":"https:\/\/ne.institute\/network_requirements\/"},"modified":"2026-08-04T09:44:00","modified_gmt":"2026-08-04T09:44:00","slug":"network_requirements","status":"publish","type":"page","link":"https:\/\/ne.institute\/en\/network_requirements\/","title":{"rendered":"Network Requirements"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"495\" class=\"elementor elementor-495\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-955d71f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"955d71f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcaffe0\" data-id=\"fcaffe0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aac25fa nei-info-title elementor-widget elementor-widget-heading\" data-id=\"aac25fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Network Requirements<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8b5b3 nei-info-body elementor-widget elementor-widget-text-editor\" data-id=\"df8b5b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please request your IT manager to ensure access to the NEI system from your corporate servers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23be1c1 nei-info-body elementor-widget elementor-widget-text-editor\" data-id=\"23be1c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>\n  .nei-net-req { margin: 0 0; }\n  .nei-net-req__scroll { overflow-x: auto; -webkit-overflow-scrolling: touch; }\n  .nei-net-req table { width: 100%; border-collapse: collapse; font-size: 0.875rem; min-width: 560px; }\n  .nei-net-req th { padding: 12px 16px; text-align: left !important; font-weight: 700; color: #fff;\n      background: #00A3E0; border-bottom: 2px solid #0089bd; white-space: nowrap; }\n  .nei-net-req th:first-child { border-radius: 8px 0 0 0; }\n  .nei-net-req th:last-child { border-radius: 0 8px 0 0; }\n  .nei-net-req td { padding: 12px 16px; text-align: left !important; border-bottom: 1px solid #f3f4f6;\n      color: #374151; line-height: 1.5; vertical-align: top; }\n  .nei-net-req tr.nei-row-alt td { background: #f9fafb; }\n  .nei-net-req .nei-mono { font-family: ui-monospace, SFMono-Regular, \"SF Mono\", Menlo, Consolas,\n      \"Liberation Mono\", monospace; font-size: 0.9375em; white-space: nowrap; }\n  .nei-net-req td.nei-host .nei-mono { font-weight: 600; color: #00A3E0; }\n  .nei-net-req .nei-na { color: #6b7280; font-style: italic; }\n  .nei-net-req__note { margin: 16px 0 0; font-size: 0.8125rem; line-height: 1.6; color: #6b7280; }\n  .nei-net-req__callout { margin: 20px 0 0; padding: 14px 18px; background: #fff7ed;\n      border-left: 4px solid #FF8200; border-radius: 4px; font-size: 0.875rem;\n      line-height: 1.6; color: #374151; }\n  .nei-net-req__callout strong { color: #111827; }\n  @media (max-width: 767px) {\n      .nei-net-req table { min-width: 0; font-size: 0.8125rem; }\n      .nei-net-req th, .nei-net-req td { padding: 10px 8px; }\n      .nei-net-req th { white-space: normal; }\n      .nei-net-req td.nei-ports .nei-mono { white-space: normal; }\n  }\n      .nei-net-req table { min-width: 0; font-size: 0.8125rem; }\n      .nei-net-req th, .nei-net-req td { padding: 10px 8px; }\n      .nei-net-req th { white-space: normal; }\n      .nei-net-req td.nei-ports .nei-mono { white-space: normal; }\n  }\n  <\/style>\n<div class=\"nei-net-req\">\n<div class=\"nei-net-req__scroll\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">Hostname<\/th>\n<th scope=\"col\">IP address<\/th>\n<th scope=\"col\">Ports\n(outbound)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"nei-host\"><span class=\"nei-mono\">ne.institute<\/span><\/td>\n<td><span class=\"nei-na\">Load balancer \u2014 no static IP<\/span><\/td>\n<td class=\"nei-ports\"><span class=\"nei-mono\">443\/TCP<\/span><\/td>\n<\/tr>\n<tr class=\"nei-row-alt\">\n<td class=\"nei-host\"><span class=\"nei-mono\">app.ne.institute<\/span><\/td>\n<td><span class=\"nei-na\">Load balancer \u2014 no static IP<\/span><\/td>\n<td class=\"nei-ports\"><span class=\"nei-mono\">443\/TCP<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"nei-host\"><span class=\"nei-mono\">livekit.ne.institute<\/span><\/td>\n<td><span class=\"nei-mono\">54.95.166.248<\/span><\/td>\n<td class=\"nei-ports\"><span class=\"nei-mono\">443\/TCP, 7881\/TCP, 7882\/UDP, 443\/UDP<\/span><\/td>\n<\/tr>\n<tr class=\"nei-row-alt\">\n<td class=\"nei-host\"><span class=\"nei-mono\">turn.ne.institute<\/span><\/td>\n<td><span class=\"nei-mono\">54.95.166.248<\/span><\/td>\n<td class=\"nei-ports\"><span class=\"nei-mono\">443\/TCP, 7881\/TCP, 7882\/UDP, 443\/UDP<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"nei-host\"><span class=\"nei-mono\">relay.ne.institute<\/span><\/td>\n<td><span class=\"nei-mono\">13.192.72.189<\/span><\/td>\n<td class=\"nei-ports\"><span class=\"nei-mono\">443\/TCP<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"nei-net-req__note\">All rules are outbound from the participant\u2019s device; no inbound rules are required.\nThe <span class=\"nei-mono\">443\/TCP<\/span>\nrules are mandatory for a call to connect; the UDP and <span class=\"nei-mono\">7881\/TCP<\/span>\nrules carry direct media and materially improve call quality and latency.<\/p>\n<p class=\"nei-net-req__callout\"><strong>These destinations must also be excluded from SSL\/TLS inspection.<\/strong>\nThis traffic is WebRTC, WebSocket and TURN-over-TLS, not ordinary HTTP. An inspecting\nproxy completes the TLS handshake and then drops or throttles the long-lived flow, so the\ncall appears to connect but has no audio or video. Opening the ports without an\ninspection exemption will not work.<\/p>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac5805 nei-info-body elementor-widget elementor-widget-text-editor\" data-id=\"2ac5805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please direct any technical questions to:\u00a0TechSupport@NE.Institute<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Network Requirements Please request your IT manager to ensure access to the NEI system from your corporate servers. Hostname IP address Ports (outbound) ne.institute Load balancer \u2014 no static IP 443\/TCP app.ne.institute Load balancer \u2014 no static IP 443\/TCP livekit.ne.institute 54.95.166.248 443\/TCP, 7881\/TCP, 7882\/UDP, 443\/UDP turn.ne.institute 54.95.166.248 443\/TCP, 7881\/TCP, 7882\/UDP, 443\/UDP relay.ne.institute 13.192.72.189 443\/TCP All [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-495","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Network Requirements<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ne.institute\/en\/network_requirements\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Network Requirements\" \/>\n<meta property=\"og:description\" content=\"Network Requirements Please request your IT manager to ensure access to the NEI system from your corporate servers. 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