Please request your IT manager to ensure access to the NEI Video system from your corporate servers.


NEI Video network/firewall whitelisting requirements:

1. whitelist these NEI hostnames to allow traffic on ports:
80; 443; 6443; 9591; 9593; 9601

2. whitelist hostnames for RTC SDK (Web)/RTM SDK (Web)

Effective 17 May 22, you need to update the IP addresses allowed through your firewall. Find the list of IP addresses for your country here:
Please direct any technical questions to: TechSupport@NE.Institute